I did not receive my welcome email, but my service is listed as active

Sometimes, due to the high volume of mail we will send you in a short period of time some spam filters will flag your welcome email as spam.

Please check your spam folder to ensure you have recieved all messages. If you are unable to locate it, you can visit the following URL:  https://billing.tier.net/clientarea.php?action=emails and sign in to view all the emails that are associated with your account.
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